Frequently asked questions
Answers for growth-minded owners.
The questions we hear most about pricing, features, switching, and support. Do not see yours? Book a demo and ask us directly.
Pricing & plans
What does Lakehouse cost?
One app. One price. Everything included. We build a plan around your business on the demo call so you see the whole picture before you decide. There are no tiers to decode and no add-ons to stack.
Are there hidden fees or add-ons?
No. Marketing, memberships, review requests, and payments are part of the platform. What you see is what you pay.
Is there a contract?
We keep it simple and talk terms on the demo. There is no enterprise-style lock-in, and you can export your data if you ever leave.
How is Lakehouse priced compared to Jobber or Housecall Pro?
Those tools price in tiers and sell marketing, voice, and other tools as separate add-ons. Lakehouse is one price with everything included. See Lakehouse vs Jobber and Lakehouse vs Housecall Pro.
What is included
What is included in Lakehouse?
Jobs, contacts, scheduling, one messaging thread per customer, estimates, invoicing, payments, memberships, your price book, marketing, review requests, and data migration. Plus a real success manager who sets it all up with you. See all features.
Does Lakehouse work on mobile?
Yes. Full functionality on iOS, Android, and web, with an offline queue for spotty coverage. See the mobile app.
Can my whole team use it?
Yes. Owner, office manager, and technician each get the right view. Techs see only their jobs. See team roles.
Does Lakehouse handle memberships and recurring revenue?
Yes. Build membership tiers, let customers subscribe by link, and collect automatically every month. See memberships.
Switching & setup
Do you help me switch from my current software?
Yes. Your success manager migrates your customers, price book, and job history from Jobber, Housecall Pro, QuickBooks, or spreadsheets. See data migration.
Will I lose my history when I switch?
No. Your customers, past jobs, and invoices come with you. We handle the messy import so you do not rebuild from scratch.
How long does onboarding take?
It is a guided process at your pace, led by a real success manager. Every business is different, so we move step by step until your team is ready rather than promising a fixed timeline.
Do you build my price book?
Yes. White-glove price book setup is included. Send us your vendors and catalog and we build it with real cost and your default margin. See the price book.
Support & service
Do I get a dedicated success manager?
Yes, with every account. They move your data, build your price book, set up your phone and email, and train your team. They stay your person after you go live.
Which trades does Lakehouse serve?
Nineteen and counting, led by HVAC, plumbing, roofing, and garage door, with the same platform serving 15 more trades. See all trades.
How do I get started?
Book a demo. Bring a real job and a real question about running your business, and we will show you how Lakehouse handles it. Book a demo.
Still have questions.
Book a working session with the Lakehouse team. Bring a real job, a real estimate, and a real question about running your business. We will show you how Lakehouse handles it.