How do I know I am ready to hire another tech?

Hiring too early strains your cash; hiring too late costs you jobs and burns out your best people. Knowing the right moment is one of the hardest calls an owner makes.

Hire when the demand has held for months, not for one busy week.

The clearest signal is demand you cannot serve: you are turning away work, booking too far out, or watching your team run ragged to keep up. If that has held for a few months, not just one busy stretch, the demand is real. Look at your schedule and your close rate to confirm it.

Before you hire, make sure your systems can absorb another person, with roles, scheduling, and payroll that scale. Then hire for attitude and train the skill. See team roles and hiring your first technician.