Getting more Google reviews for home service businesses
Timing, wording, and follow-up that actually work.
By Lakehouse · 3 min read · Updated July 2026
Reviews are the modern word of mouth. More of them, and a steady stream of new ones, lifts your ranking and wins you calls. The mistake most owners make is asking rarely and awkwardly.
Ask every time, and ask at the right moment: right after the job closes and the customer is happy. Make it one tap with a direct link, by text or email. The easier it is, the more you get.
The best time to ask for a review is the moment the customer says thank you.
Then follow up once if they forget. Politely. A gentle reminder doubles response rates. Lakehouse reminds you to ask on every job. See review requests.
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Notes from home service businesses, for growth-minded owners.
Sources & further reading
What the research says.
- BrightLocal, Local Consumer Review Survey (updated annually) on how buyers use reviews. brightlocal.com
- Google Business Profile, official help. support.google.com/business
External links are provided for reference and credit. Lakehouse is not affiliated with and does not endorse these sources.
See it on your own jobs.
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